Assignment 2

CIO Recommendations

Project

Social Networks in Providing Professional Development Experiences for Staff

Client

Multinational Company

Stakeholders

CIO - Project sponsor

IT manager - Implement project

Staff - Participants

Margaret, Jennifer & Sanjeewa - Research

Social Networks

SecondLife, Skype, Facebook, Twitter

See the complete list of CIO recommendations by Indigo group

Table 1 - Issues involved using social networks

Second life

Strengths 3D environment Separate space as meeting rooms People can be reflected as animated and customizable avatars Behavior can be reflected Real time interaction Groups can be set up

Weaknesses Require more technical understanding to use Specific requirement of client software and preferable to have newer hardware to achieve maximum user experience Security Privacy Separating private and official content is difficult

Face book

Strengths Very easy to use Groups can be set up

Weaknesses Separating private and official content is difficult Security Privacy

Twitter

Strengths Text based user interface Interaction with mobile phone Easy to use RSS updates provided

Weaknesses User interaction can be seen only via exchanged messages Third party applications or software required to exchange files Security Privacy Separating private and official content is difficult

See the social network issues group discussion

Table 2 – Web 2.0 tools complementing the networks

Second Life

Strengths Stream video Podcasts Chat Interaction with other social networks

Face book

Strengths Blogs Wikis Chat Video Interaction with other social networks

Weaknesses System response may affect as number of users increases

Twitter

Strengths Post from mobile phone or other web tools provided

Weaknesses Multimedia content use is not directly available Chat facility unavailable

See the web 2.0 tools group discussion

Table 3 – Develop and sustain work related social network

Plan

Define clear purpose for the site Identify different user experience levels to determine if training required

Cost

Above social networks are free to use

Implement

Company policy should include what is expected from staff in terms of using social networks

Sustain

Provide opportunities to staff to use social networking Define clear goals to achieve Organize corporate events for staff to meet in person

See the sustaining a social network group discussion