CIO Recommendations
- Project
- Social Networks in Providing Professional Development Experiences for Staff
- Client
- Multinational Company
- Stakeholders
- CIO - Project sponsor
- IT manager - Implement project
- Staff - Participants
- Margaret, Jennifer & Sanjeewa - Research
- Social Networks
- SecondLife, Skype, Facebook, Twitter
See the complete list of
CIO recommendations by Indigo group
Table 1 - Issues involved using social networks
| Second life |
Strengths
- 3D environment
- Separate space as meeting rooms
- People can be reflected as animated and customizable avatars
- Behavior can be reflected
- Real time interaction
- Groups can be set up
|
Weaknesses
- Require more technical understanding to use
- Specific requirement of client software and preferable to have newer hardware to achieve maximum user experience
- Security
- Privacy
- Separating private and official content is difficult
|
| Face book |
Strengths
- Very easy to use
- Groups can be set up
|
Weaknesses
- Separating private and official content is difficult
- Security
- Privacy
|
| Twitter |
Strengths
- Text based user interface
- Interaction with mobile phone
- Easy to use
- RSS updates provided
|
Weaknesses
- User interaction can be seen only via exchanged messages
- Third party applications or software required to exchange files
- Security
- Privacy
- Separating private and official content is difficult
|
See the social network issues
group discussion Table 2 – Web 2.0 tools complementing the networks
| Second Life |
Strengths
- Stream video
- Podcasts
- Chat
- Interaction with other social networks
|
| Face book |
Strengths
- Blogs
- Wikis
- Chat
- Video
- Interaction with other social networks
|
Weaknesses
- System response may affect as number of users increases
|
| Twitter |
Strengths
- Post from mobile phone or other web tools provided
|
Weaknesses
- Multimedia content use is not directly available
- Chat facility unavailable
|
See the web 2.0 tools
group discussion Table 3 – Develop and sustain work related social network
| Plan |
- Define clear purpose for the site
- Identify different user experience levels to determine if training required
|
| Cost |
- Above social networks are free to use
|
| Implement |
- Company policy should include what is expected from staff in terms of using social networks
|
| Sustain |
- Provide opportunities to staff to use social networking
- Define clear goals to achieve
- Organize corporate events for staff to meet in person
|
See the sustaining a social network
group discussion
